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Support Documentation

1 Installation

Updating to Etsy360 3.0

  1. Log into your Etsy360 Account and navigate to “Purchase History” > Click “View Details and Downloads”
  2. Srcoll down the page and download all available plugins – Etsy360 Extended, Etsy360 OAuth and Cart Extension *if purchased
  3. Navigate to your Plugins List in your WP Admin, deactivate and delete ALL your existing Etsy360 plugins. NOTE: Your settings will be retained
  4. Install the newly updated plugins as normal (find instructions here)
  5. Navigate to the Etsy360 > General Tab
  6. Click the “Reset Button” under the Etsy OAuth Connect section
  7. Click the “Connect Button” under the Etsy OAuth Connect section and complete the OAuth connection to your Etsy Shop Account. (find instructions here)
  8. Click the Cache Button
  9. Click the Licenses tab. Make sure all licenses are active with a green checkmark.  If green checkmark in not available, click save and wait for page to refresh.  Checkmark should appear IF you have a valid license key.
  10. IF you have a valid license key and checkmark is still not showing, please submit a support ticket with the following information: License Key, Link to your website admin, and Temp username and password to your WP Admin so we can have a look.
  11. Done!

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Short Code Definitions

Please note, you’ll want to omit the slashes / … they are there to prevent the code from actually generate on this page 🙂

Shop Listings with paging = [/shop_listings/]
Used for main shop page.

Featured Listings = [/shop_featured_listings/]
Used for featured listings.  Can be placed on the same page as the shop page or on the home page.  Or wherever you find it of use.

Shop Sections Listings = [/shop_section_listings section_id = 15202266/]
Used to break down each shop section.  Allows you to make individual shop section pages.  The section_id MUST be provided.

Shopping Cart = [/e360_cart/]
Used to create a stand alone cart page.

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Downloading and Installing

After you have purchased Etsy360 Extended you’ll want to install on your WordPress website.  This will help you with that process:

Downloading and Installing Video

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Connecting to Etsy.com

This video will show you to connect to your Etsy.com shop.

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Installing the Cart Extension

The below video will explain the process of installing and setting up the Cart Extension.  If you have any questions or issues with getting the plugin to work, please request support by logging into your Etsy360 Account and submitting a support ticket.

 

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2 FAQ's

How do you make money on continued development?

We charge on an annual basis for the continued use of Etsy360 and newly added features including support.  There’s a lot that goes into the development and support of any application.  The continued support and development is a big advantage to our users for the small amount each year.

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How frequent will updates be made?

We will handle “bugs” or things that aren’t working ASAP.  We will provide at least one new feature per month and make you aware of the next feature in a “Feature Release” email.

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What order are new features added?

We will send periodic emails to vote on suggested features based on those that have been submitted by you.  The top voted feature from the list will be added to the next release.  So be sure to participate.  

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I have a useful ideas?

If you have a feature suggestion, please submit a ticket under your account here:https://www.etsy360.com/account/ detailing the new feature and we will add it to our suggested features list.

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Where can I ask for support?

For support related issues, we have provided a great support ticketing tool which you will find by logging into your account here: https://www.etsy360.com/account/ 

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Notifi

Notifi

Video showing how to install and setup the notifi plugin. You aren’t going deaf, this video doesn’t have sound. You can find your purchase license by logging into your account here.

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